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GSIC - Global Service Information Center

NAVIGATION SYSTEM (for HDD) > PROBLEM SYMPTOMS TABLE

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HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function
Symptom	Suspected Area	See page
Pressing PWR switch does not turn on system.	Proceed to "Pressing Power Switch does not Turn on System"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Navigation receiver assembly	Click here
Black screen (No image appears on navigation/audio screen.)	Proceed to "Black Screen"	Click here
	Proceed to "Illumination Circuit"	Click here
	Navigation receiver assembly	Click here
Illumination for panel switch does not come on with tail switch on.	Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON"	Click here
	Proceed to "Illumination Circuit"	Click here
	Navigation receiver assembly	Click here
Display does not dim (does not change to night screen) with tail switch on.	Proceed to "Display does not Dim when Light Control Switch is Turned ON"	Click here
	Proceed to "Illumination Circuit"	Click here
	Navigation receiver assembly	Click here
Power does not turn off. (Screen remains on.)	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
Power does not turn off. (Screen remains on.)	Navigation receiver assembly	Click here
Panel switches do not function.	Proceed to "Panel Switches do not Function"	Click here
	Proceed to "Steering Pad Switch Circuit"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Navigation receiver assembly	Click here
Touch panel switch does not function.	Proceed to "Touch Panel Switch does not Function"	Click here
	Proceed to "Steering Pad Switch Circuit"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Navigation receiver assembly	Click here
Display panel does not open, tilt, or tilts improperly.	Proceed to "Display Panel does not Open, Tilt or Tilts Improperly"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Navigation receiver assembly	Click here
Screen is distorted.	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
Screen is distorted.	Navigation receiver assembly	Click here
Screen flicker or color distortion	Proceed to "Screen Flicker or Color Distortion"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Navigation receiver assembly	Click here
Navigation function switches can be operated while vehicle is running.	Navigation receiver assembly	Click here

Audio Function
Symptom	Suspected Area	See page
No sound can be heard from speakers.	Proceed to "No Sound can be Heard from Speakers"	Click here
	Proceed to "Stereo Component Amplifier Power Source Circuit"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Proceed to "Speaker circuit"	Click here
	Stereo component amplifier assembly	Click here
	Navigation receiver assembly	Click here
Radio broadcast cannot be received or poor reception.	Proceed to "Radio Broadcast cannot be Received or Poor Reception"	Click here
CD cannot be inserted/played or CD is ejected right after insertion.	Proceed to "CD cannot be Inserted / Played or CD is Ejected Right After Insertion"	Click here
CD cannot be ejected.	Proceed to "CD cannot be Ejected"	Click here
CD sound skips.	Proceed to "CD Sound Skips"	Click here
Abnormal noise occurs.	Proceed to "Noise Occurs"	Click here
Poor sound quality in all modes (low volume).	Proceed to "Poor Sound Quality in All Modes (Low Volume)"	Click here
	Proceed to "Stereo Component Amplifier Power Source Circuit"	Click here
	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Proceed to "Speaker circuit"	Click here
	Stereo component amplifier assembly	Click here
	Navigation receiver assembly	Click here
External device sound cannot be heard or sound quality is bad. (Stereo jack is used.)	Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"	Click here
	No. 1 stereo jack adapter assembly	Click here
	Navigation receiver assembly	Click here
ASL does not function.	Check that the ASL function is on	-
ASL does not function.	Navigation receiver assembly	Click here

Navigation Function
Symptom	Suspected Area	See page
Vehicle position mark deviates.	Proceed to "Vehicle Position Mark Deviates Greatly"	Click here
	Navigation antenna assembly	Click here
	Navigation receiver assembly	Click here
Cursor or map rotates when vehicle is stopped.	Proceed to "Cursor or Map Rotates when Vehicle Stopped"	Click here
Cursor or map rotates when vehicle is stopped.	Navigation receiver assembly	Click here
Vehicle position mark is not updated.	Proceed to "Vehicle Position Mark is not Updated"	Click here
Vehicle position mark is not updated.	Navigation receiver assembly	Click here
Current position display does not appear.	Proceed to "Current Position Display does not Appear"	Click here
	Navigation antenna assembly	Click here
	Navigation receiver assembly	Click here
GPS mark is not displayed.	Proceed to "GPS Mark is not Displayed"	Click here
	Navigation antenna assembly	Click here
	Navigation receiver assembly	Click here
Voice guidance does not function.	Proceed to "Voice Guidance does not Function"	Click here
	Proceed to "Speaker Circuit"	Click here
	Stereo component amplifier assembly	Click here
	Navigation receiver assembly	Click here
Map display is incomplete.	Proceed to "Map Display Incomplete"	Click here
Map display is incomplete.	Navigation receiver assembly	Click here
Route cannot be calculated.	Proceed to "Route cannot be Calculated"	Click here
Route cannot be calculated.	Navigation receiver assembly	Click here
Navigation ECU cannot record memory point registration or each item setting.	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
A message indicating to wait for a while because of low temperature is displayed.	Start the hybrid system and increase cabin temperature (near navigation ECU)	-
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
A message is displayed because map data cannot be read, and current position screen is not displayed.	If message appears only when driving on rough roads, check if message disappears when vehicle is stopped.	-
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
Map screen turns white or blue. (GPS receiving status is displayed normally, and switches and own vehicle position mark are also displayed normally.)	Change map scale to smallest (a scale that shows a large area)	-
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
Voice menu screen is not displayed.	Proceed to "Steering Pad Switch Circuit"	Click here
Voice menu screen is not displayed.	Navigation receiver assembly	Click here
Voice recognition is difficult.	Proceed to "Voice Recognition Difficulty"	Click here
	Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"	Click here
	Navigation receiver assembly	Click here
Voice is not recognized.	Proceed to "Voice is not Recognized"	Click here
	Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"	Click here
	Proceed to "Steering Pad switch Circuit"	Click here
	Navigation receiver assembly	Click here
Reverse signal does not change in vehicle signal check mode.	Proceed to "Reverse Signal Circuit"	Click here
	Navigation receiver assembly	Click here
"MIC" is not displayed on system check mode screen.	Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"	Click here
"MIC" is not displayed on system check mode screen.	Navigation receiver assembly	Click here
"AUX" is not displayed on system check mode screen.	Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"	Click here
"AUX" is not displayed on system check mode screen.	Navigation receiver assembly	Click here

Steering Pad Switch Function
Symptom	Suspected Area	See page
System cannot be operated by steering pad switch.	Proceed to "Steering Pad Switch Circuit"	Click here
System cannot be operated by steering pad switch.	Navigation receiver assembly	Click here
Illumination for steering pad switch does not come on with tail switch on.	Proceed to "Illumination Circuit"	Click here
	Navigation receiver assembly	Click here

"Bluetooth" Function
Symptom	Suspected Area	See page
Cellular phone registration failure, phone directory transfer failure	Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"	Click here
Cellular phone cannot send/receive.	Proceed to "Cellular Phone cannot Send/Receive"	Click here
	Proceed to "Steering Pad Switch Circuit"	Click here
	Navigation receiver assembly	Click here
Cellular phone cannot call in a certain place.	Proceed to "Cannot Call in a Certain Place"	Click here
The other caller's voice cannot be heard, is too quiet, or distorted.	Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"	Click here
	Stereo component amplifier assembly	Click here
	Navigation receiver assembly	Click here
The other caller cannot hear your voice, or your voice is too quiet or distorted.	Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"	Click here
	Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"	Click here
	Navigation receiver assembly	Click here
Voice guidance instructions for voice recognition are output from the front passenger side speaker.*1	Proceed to "Navigation Receiver Assembly Power Source Circuit"	Click here
	Navigation receiver assembly	Click here

"Bluetooth" Audio Function
Symptom	Suspected Area	See page
Portable player cannot be registered.	Proceed to "Portable Player cannot be Registered"	Click here
Portable player cannot be registered.	Navigation receiver assembly	Click here
Portable player cannot be connected manually/automatically.	Proceed to "Portable Player cannot be Registered"	Click here
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	Click here
	Navigation receiver assembly	Click here
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth".	Proceed to "Portable Player cannot be Registered"	Click here
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	Click here
	Navigation receiver assembly	Click here
Sound of portable player cannot be heard from speakers, or sound is low.	Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"	Click here
	Navigation receiver assembly	Click here
Portable player does not play even after "Bluetooth" audio mode is selected.	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	Click here
	Navigation receiver assembly	Click here
Portable player does not play.	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	Click here
Portable player does not play.	Navigation receiver assembly	Click here
Track information such as track number, track name and elapsed play time is not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Navigation receiver assembly	Click here
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Navigation receiver assembly	Click here
Battery condition of portable player is not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
Battery condition of portable player is not displayed.	Navigation receiver assembly	Click here
"Bluetooth" signal condition is not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
"Bluetooth" signal condition is not displayed.	Navigation receiver assembly	Click here
Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Navigation receiver assembly	Click here
Noise occurs or sound skips when portable player plays.	Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"	Click here
Noise occurs or sound skips when portable player plays.	Navigation receiver assembly	Click here
Registered device cannot be deleted.	Proceed to "Registered Device cannot be Deleted"	Click here
Registered device cannot be deleted.	Navigation receiver assembly	Click here

Sound Library Function
Symptom	Suspected Area	See page
A message is displayed indicating that music cannot be played.	Proceed to "Audio Recorded to HDD cannot be Played"	Click here
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
Audio recorded to HDD cannot be played.	Proceed to "Audio Recorded to HDD cannot be Played"	Click here
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
A message is displayed indicating that HDD is unable to copy because of low temperature.	Start engine and increase cabin temperature (near navigation ECU)	-
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
Sound cannot be heard for all tracks only when using sound library.	Proceed to "Audio cannot be Recorded to HDD"	Click here
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
CD tracks cannot be recorded. ("REC" switch is not displayed.)	Proceed to "Audio cannot be Recorded to HDD"	Click here
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
CD tracks cannot be recorded.	Proceed to "Audio cannot be Recorded to HDD"	Click here
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
Sound library items cannot be edited/deleted.	Proceed to "Cannot Edit or Delete Sound Library Items"	Click here
	Proceed to Operation Check "Check Hard Disk Drive"	Click here
	Navigation receiver assembly	Click here
Titles are not displayed for recorded songs.	Titles are not displayed when songs are recorded from a CD such as new album and that has not been recorded in the media database.	-
Title is displayed when CD is played but not displayed for songs that are recorded on HDD.	Proceed to "Correct Songs Information is not Displayed"	Click here
Titles displayed when playing CD and titles recorded on HDD do not match.	Proceed to "Correct Songs Information is not Displayed"	Click here
Song information on CD jacket and recorded song information do not match.	Proceed to "Correct Songs Information is not Displayed"	Click here

*1: for RHD